WHY ARE YOUR MOBILE APPS FAILING?

Many organizations are looking for guidance to better understand the challenges involved in mobile app development
and testing. Almost one-third of mobile application issues are identified by customers after being released.
Are you treating your customers as part of your testing team?

Download Why Mobile Apps Fail Report

After two bad experiences, I'll try something else.

>44% OF THE DEFECTS
ARE FOUND BY THE CUSTOMER

44% Defects Are Found By Customers

20% Public Customer Reviews
20% PUBLIC CUSTOMER REVIEWS
(e.g. in app stores)

24% Direct Customer Feedback
24% DIRECT CUSTOMER FEEDBACK

Why Failure Happens

INSUFFICIENT DEVICE COVERAGE

63%

 

LACK OF RELIABLE AUTOMATION

48%

 

NEEDS MORE TIME FOR TESTING

47%

Your Users Frustrations
User Interface Issues Performance Functionality Device Compatibility

58%
USER INTERFACE ISSUES

52%
PERFORMANCE

50%
FUNCTIONALITY

45%
DEVICE COMPATIBILITY

The Solution for Preventing Mobile App Failure

MORE FUNCTIONAL TESTING
+                           
MORE DEVICE / OS COVERAGE
+                           
MORE PERFORMANCE TESTING

=

FEWER
CUSTOMER
ERRORS

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