Mobile Network Operators (MNO)

You'll Never to Have to Choose Between Time-to-Market and Quality Again

Perfecto Mobile's automated testing and service monitoring solution for mobile operators provides a powerful set of tools that expedites your launch of new handsets, value-added services and applications. By automating the testing process and enabling remote access to any handset in any network, the MobileCloud™ platform streamlines the handset validation process, improves service quality and enhances the user experience.  

Solution highlights: 

• All-in-one solution for handset validation, offshore testing, roaming testing, and service monitoring 
• Automated testing lets you achieve ultra-fast time-to-market without compromising quality
• Eliminate cumbersome and expensive manual testing procedures
• Enhanced service quality reduces customer support calls and strengthens customer loyalty 

"Thanks to the Perfecto Mobile we were able to perform automated tests on pre-launch handsets, and significantly save time and money. The problem that was discovered by Perfecto Mobile would have probably caused a device recall by the handset manufacturer".
Jeffrey D. Lee, Device Specialist, New Product Development, Rogers Wireless Inc. 

The Challenge: Ensuring Service Quality in Dynamic and Unpredictable Market

While users savor the abundance and variety of mobile handsets and services offered in today's wide-open market, this dynamic environment poses a major challenge for mobile operators in terms of maintaining service quality across diverse platforms. In a competitive market, launching new handsets and value added services in a timely manner is critical to customer retention and revenue generation. However, to achieve this goal, mobile operators require better tools and processes to ensure the interoperability of handsets, services, and networks.
Current testing and validation methods are typically performed manually, making them both cumbersome and expensive. To meet rigid time-to-market schedules for new handsets and value-added services, operators often have to cut corners in order to meet these deadlines. The result: poor quality for their users, increased customer support calls and, in many cases, churn.

Contact our experts to find out more about Perfecto Mobile's solutions to mobile operators

Using MobileCloud to Streamline Testing and Shorten Time-to-Market

The MobileCloud platform offers mobile operators an all-in-one solution for testing and monitoring a wide range of business activities, including handset validation, roaming, offshore testing and multi-vendor collaboration, stress testing, web-based customer care tutorials and more.
Comprising the MobileCloud-Interactive, MobileCloud-Automation and MobileCloud-Monitoring services, this solution meets the needs of numerous departments within your organization:

• Handset validation - Automated testing procedures for new handsets, including regression testing, stress testing and overall functional testing, shortens the validation process. MobileCloud utilizes patented keyword-based ScriptOnce™ technology that automates complicated test cases and instantly ports them to any number of devices. In addition, internal application developers can access pre-launched handsets remotely to validate their applications.
• Offshore testing – Mobile operators can take advantage of offshore application development and remotely access the operator’s handsets in the native network for testing. For example, an application developer in India can use the MobileCloud to access a US carrier handset as if he was there in person. 
• Performance Benchmarking – MobileCloud-Automation helps mobile operators to test new handsets and measure the performance of data services and the stability of handsets
• Service monitoring -  MobileCloud can be used to monitor mobile service levels on real handsets in various markets, enabling operators to know exactly what their customers are experiencing and to detect and correct potential problems. 
• Roaming testing – Operators can allocate handsets in various geographies worldwide to enable manual or automated verification of these roaming services on a continuous basis.

Contact our experts to find out more about Perfecto Mobile's solutions to mobile operators

Benefits at a Glance

• Faster Time to Market – Automation means you can be first to market without compromising quality, helping you to acquire customers and capitalize on new revenue opportunities
• Better Quality - Automation lets you efficiently perform more tests on more devices, locations and networks, improving the quality of your applications and enhancing the user experience.
• Agility - Handsets can be added or replaced within a matter of hours with only a simple software update, minimizing your "time to testing" and increasing business agility
• Cost-Effective – ScriptOnce™ streamlines the testing process, resulting in more comprehensive testing with reduced manual efforts and costs. 

Contact our experts to find out more about Perfecto Mobile's solutions to mobile operators

Other MobileCloud solutions:

• Enterprise solution
• System integrators solution
• Application stores solution
• Test houses solution