MobileCloud-Monitoring (New!)

MobileCloud-Monitoring provides companies with 24/7, end-to-end monitoring of their mobile or web services over real handsets and tablets operating in live networks around the world. MobileCloud-Monitoring tests client-based and browser-based services and automatically captures their performance, availability and consistency Using real end-user transactions. Once issues are identified and alerted, it is used to isolate, analyze, classify and reproduce the issues. 

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Benefits 

• True End-to-End Mobile Service Monitoring – only monitoring over real handsets and tablets allows testers to identify issues as real users 
• User Experience Oriented – to answer the question “How critical is this issue?” one must see and hear what the subscribers are feeling. This feeling is captured in the system reports and can be played by the operations user. This approach changes to focus from an engineering issue to customer satisfaction
• Quick Reproduction –allows any user to quickly reproduce the issue, and if required by an expert from engineering to analyze in detail, this expert can execute exactly the same script as in monitoring
• On-Demand Handset Mounting – the system provides the ability to mount handsets in minutes and perform tests. This way, the user can place a handset and reproduce an issue reported by a customer over a specific handset. In addition, on demand handset mounting allows quick isolation and correlation

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Main Features

• Distributed Architecture – Monitoring handsets in different cities, states, countries and continents
• Alerts, Alarms & Notifications – MobileCloud-Monitoring offers detailed alerts based on Industry Standards
• Quick Problem Classification & Isolation – Change handsets, create test Scenarios, etc.
• End-User Experience Analysis – view the screen of the handset and classify issue
• Validate Resolution – system administrators can access and activate each handset
• Detailed Reporting – The reports include issues over time and handset visual
• Open REST API – for integrators with existing monitoring platforms 

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